MAY 2018


Of course, we process your personal data in a careful and confidential manner. In order to properly inform you about this, we have drawn up this privacy statement. If you have any questions regarding the processing of your personal data, please contact us.


  1. 1.     About us

Our contact details are:

Kuraray Europe GmbH
+31 255 523701


  1. 2.     Personal data

We process the following types of personal data

  1. Names
  2. Address
  3. Email address


How do we obtain your personal data?

We have obtained the abovementioned personal data from you, via our website, registration for a course, submitted questions, representative visits or direct orders, or we have obtained them from public registers, such as the trade register of the Chamber of Commerce or other open sources.


  1. 3.     Purposes

We process personal data for the following purposes

We only process your personal data when we are allowed to do so and for the purposes we have described below.


Execution of the agreement

We use all the personal data listed above to execute a contract, for instance for the delivery of an order or registration for a course, and to be able to contact you in relation to the agreement.


We will delete contact details as soon as we know that person is no longer working in the dental branch. Of course, we will also delete personal data when requested if we do not need the data for the execution of the agreement or for our legal (administration) obligations.



We are happy to send you a newsletter because you are our customer or because you have registered for it yourself and have given us permission to process your data. We process your name and e-mail address to send you offers, information on products and courses, and other news. We offer the possibility to unsubscribe under each newsletter. We keep your data for this purpose until you have unsubscribed.



If you have given us an assignment, we will process the data that are necessary for the execution of that assignment. These are, in any case, your name and e-mail address and other data that are necessary to send a correct invoice. When you pay an invoice, we will also see which bank account the payment comes from and who the bank account holder is. We keep quotations, invoices and payment details for 8 years.


Legitimate interest

We have a legitimate interest in processing your personal data for a number of the abovementioned purposes. We have made a balance between your privacy interest and our interests. We may use your name, email address and address for direct marketing purposes, to inform our existing customers about products, promotions, scientific information, et cetera.


  1. 4.     Transfers of personal data

Recipients of personal data

We share your data with the following third parties, including our processors:


Dental dealers

We also receive promotional activities, such as an order, directly from our customers (e.g. dentists). We will pass on the order to the dental dealers whom we have a partnership with. If we do not pass the information on to the dental dealer, the customer will not receive his or her order.


Transfer to third countries

We try to process personal data as much as possible within the EEA, but sometimes we can not avoid using services from outside the EEA. These companies are located in an adequate country, as designated by the European Commission.


The parties that provide our email marketing, our cloud based intelligent business applications and parties that place cookies via this website are based in the United States. Your data can be transferred, stored and processed in the United States. The transfer of this data is done on the basis of the EU-US Privacy Shield Framework.


If parties that receive your data are not located in an adequate country, appropriate safeguards are in place or binding company regulations have been adopted. Usually we have used the EU model clauses. You can request a copy of this by sending us an e-mail.


  1. 5.     Your rights

We would like to inform you about your rights and the influence that you can exercise on the processing of your personal data. If you wish to exercise one of these rights, please contact us by e-mail via

Access, rectification and erasure

You have the right to know what personal data we process about you and you may then request that it be rectified or deleted.


Restriction of processing

You have the right to ask us to limit the processing of your personal data, for example, if the data is no longer correct, the processing is unlawful, we no longer need your personal data or we await a decision on the objection you have made against processing.


Right of objection

You have the right to object to the processing of your personal data. If you object to the use of personal data for the purposes of direct marketing, we will no longer use your personal data for this purpose.


Data portability

You have the right to receive your personal data from us in a structured, commonly used and machine-readable form, so that you can transfer it to another party, if you have given us permission to process your data and when the processing was done automatically.


Withdraw consent

If we have obtained your personal data for a certain purpose, on the basis of your consent, you may withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of the processing that occurred prior to the withdrawal.



Do you have complaints about how we handle your personal data? You have the right to submit your complaints to the supervisory authority within your Member State.


  1. 6.    Security of personal data

We and our processors have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures provide a level of security that matches the data we process.


  1. 7.     Cookies

Cookies are used for the best possible operation of this website. A cookie is a small file that is sent by this website and placed by your browser on your device. More information about cookies can be found on the ConsuWijzer website: [].


Functional session cookies

Some cookies are required in order to perform the primary functions of the website. For example, to load pages faster, to remember language settings, but also to prevent the website from becoming overloaded. We are not obliged to ask you for your consent to place or read these cookies.


Google Analytics

We like to know how visitors use our website, so that we can optimize the use of the website. We therefor use analytical cookies. We place cookies from Google Analytics. These cookies are placed in order to measure website statistics. More information about the Google Analytics privacy policy can be found here: [].


The following cookies are placed by Google Analytics with the following retention periods:



Retention period

_utma, _utmv

2 years

_utmb, _utmc, _utmt



6 month

_ga ,_gid, _gat_UA-40718549-2

2 years, 24 hours, 1 minute



Via this website, additional tracking cookies of Google are placed. More information about the Google privacy policy can be found here: [].


Google Adwords uses session and permanent cookies for its advertising products and cookies are used by Google partners for their advertising on the third party network. Google uses cookies to show you relevant ads based on your recent searches. Kuraray uses Google cookies to track on-site conversions.


In addition, Google places cookies via this website to show customized ads on Google sites based on recent searches and previous interactions. Moreover, Google places cookies that ensure that Google can collect usage information for videos hosted by YouTube.


We also use Google DoubleClick cookies to inform, optimize and display ads based on a visitor's previous visit to our website and report how ad impressions, other use of advertising services and interactions with these ad impressions and advertising services are related to visits to our website.


The following cookies are placed by Google with the following retention periods:


Retention period

conversion.js, conversie, TAID, TSID, AID, DSID, FLC



Expiry date varies from end of session up to two years.


Expiry date varies, from end of session up to two years.


1 year



We use Facebook's cookies to see which products are viewed and to show more relevant advertisements. We use custom audience pixels to capture information about how you use our website. This allows us to target our Facebook ads to audiences of people who have visited our website. More information about Facebook cookies can be found here: [].


The following cookies are placed by Facebook with the following retention periods:


Retention period

datr, lu, xs, s, presence, act, c_user, csm, P

30 days


3 months





Via this website, cookies of LinkedIn are placed. These cookies are placed by the social network service in order to monitor the use of embedded services. More information about the LinkedIn privacy and cookie policies can be found here: [] and [].


The following cookies are placed by LinkedIn with the following retention periods:


Retention period

visit, bscookie

2 years

leoauth_token, lidc



1 year



In order to identify individual clients behind a shared IP address, a Cloudflare cookie is placed (__cfduid). This cookie also applies security settings on a per-client basis. This cookie has a retention period of 365 days. More information about the Cloudflare privacy and security policies can be found here: [].



To gain insight into which parts of this website are visited and which links are clicked on, a Hotjar cookie is used on this website (_hjIncludedInSample). With the collected data we can improve our website. This cookie has a retention period of 365 days. More information about the Hotjar privacy and cookie policies can be found here: [] and [].


Deleting cookies

Do you want to disable or delete the cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how to do this.

Via the website Your Online Choices [] you can find more information on disabling cookies.


Social media and links

On our website you will find links to external websites. By clicking on a link you go to a website outside of this website. These external websites may use cookies. We therefore refer to the cookie or privacy statement of the relevant website.


  1. 8.     Amendments

We may have to change our privacy statement, for example because we have started using different methods. We will always publish the new privacy statement on our website. If the changes apply directly to you, we will also communicate the changes directly to you.